REVIEWS

Canandaigua

Today is a day my faith in humanity is restored! I have always felt more then confident in our Mechanics at MC Automotive but today is one of many days that ensured me we are in the BEST hands. Our new to us Yukon XL Denali was presenting issues with the dash and starting or not starting. I brought the vehicle in on very short notice and when picked it up it was working fine. It would not present the multiple errors bc the car was not having issues starting at the time. Joe, noticed my positive battery connection was loose. Thinking this may have been a contributor or cause. On my drive home the car finally worked perfectly. I made a stop before heading home and when attempting to restart my vehicle I was unsuccessful after multiple tries. I reached out to Christin in the office who kindly listened to all of my concerns and advised me to call Mike, the owner of the shop. He was extremely helpful and willing to do whatever needed to be done to get me up and running! . He sent his Mechanic, Joe to my rescue with a machine to read any errors and attempt to start the vehicle. After working very hard for well over an hour in the heat and sweating it was decided it may be an issue for the Dealership itself to reprogram modules or correct issues. But also offered that if it was determined that the error codes or issues did not need to be programmed by the dealership then I could bring it back to him and he would do whatever needed to try and fix it. He took so much time and effort out of his day as did Christin and Mike to answer my calls, and my concerns immediately. It feels like family there and who wouldn't want family working on their cars? I will always and forever as long as they are in operation...continue to bring my vehicles to them. Hands down they are the BEST automotive repair shop I have ever been to. If only everyone operated this way and treated their customers with such care the world would be so much better!!!!!!!!

Allison H.

I have been doing business with MC Auto for over 30 years. The reason you stay with a shop like this is first and foremost, honesty, quality and attention to detail. Mike and his staff continue to tell you like it really is, get the job done correctly the first time and look out for their customers best interest. They NEVER do work not needed or unauthorized, only what the vehicle needs to get you back on the road. Old fashioned business relationships with modern technology and repair practices. What more could you want? Highly recommended shop.

Don

Service is done when promised. They always explain their work.

Sal U.

Quick and fast service!

Sal L.

I am always treated like a special part of the family. They're willing to share personal photos while waiting. Great conversations. Always leave with a smile on my face.

Paul A.

I've taken my vehicle there for 4 years. Mike has never suggested work that didn't need to be done and goes as far as bringing me back to show me exactly what is wrong. He takes the time to talk you through it. Highly recommend MC automotive.

Scott V.

They always do a great job. Since I moved here, this is the only place I trust with my car.

Sylvia J.

Mike's garage is the only place to go if you want a fair price, service and quality. Once I discovered how many headaches I could save I have made this my choice mechanic for the service of my vehicles.

James B.

Mike and his team have always been very accomodating to my schedule and kept my vehicles in tip top shape. They are fair and efficient, not selling you more than is needed for my vehicle.

Jim H.